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Official supported support statement:

We support REALbasic 2009r1 and later. Older versions will often work with our plugins but we do not support it officially or test for it in any way.

We support MacOS X 10.4 and later, Windows XP, Windows 2003 Server, Windows Vista, Windows 7 and Linux systems per the specs published by REALsoftware. Plugins will often work for other systems outside of those specs, but we do not support it officially nor test for it in any way.

Support links:

EDN (Einhugur Developers Network library)
FAQ - Frequently Asked Questions
More example projects to use with our plugins
Einhugur support forums
Subscribe to our support and announcement maillist
Email us
Log into the Einhugur Issue Tracking system, to track or submit issues.

Support related:

Download Registrator to decrypt the encrypted files.